Privacy Policy

This Privacy Policy of Cognit Capital (“the Company”, “we”, “us”, “our”) explains how we collect, use, and disclose personal data. This policy applies to all individuals who access, use, or interact with our website and services, including clients, prospective clients, independent contractors, consultants, vendors, and service providers from whom we receive services.

What data do we collect?

Cognit Capital may collect and process certain personal information, including but not limited to:

  • Personal identification information (such as name, contact details, financial information, identification documents, etc.)
  • Information required to comply with anti-money laundering, counter-terrorist financing, and other applicable financial or regulatory obligations (e.g., Know Your Customer documentation)
  • Background information, investment preferences, plans, and requirements

How do we collect your data?

You directly provide us with most of the data we collect. We collect and process personal data when you:

  • Engage with or enquire about our services
  • Participate in meetings or other interactions with us
  • Interact through our partners, service providers, or financial intermediaries
  • Receive content or information prepared or provided as part of our services
  • Use or browse our website, including through cookies and similar technologies
  • Voluntarily contact us or provide feedback
  • Provide information available in the public domain (such as websites, search engines, or public records)

Indirect collection

We may also receive your personal data indirectly from:

  • Referrals from business partners or existing clients
  • Other lawful sources

Such third parties are responsible for their own compliance with applicable data protection and privacy laws.

How will we use your data?

We collect and use your data for purposes including:

  • Facilitating advisory-related activities and managing investment-related processes
  • Responding to your enquiries, communications, or complaints
  • Providing information about our products and services
  • Conducting necessary compliance procedures, including anti-money laundering checks
  • Marketing information about products or services that may be of interest to you (subject to applicable laws and regulations)
  • Complying with legal obligations, court orders, regulatory requirements, and requests from competent authorities
  • Analysing business and client data for internal research and business development purposes

Where applicable, Cognit Capital may share your data with trusted business partners or service providers to support service delivery, data storage, screening, or verification processes.

Marketing

Cognit Capital may contact you with information about our products or services, or those of our business partners, that may be relevant to you.

You have the right at any time to opt out of receiving marketing communications or to request that your data is not shared for marketing purposes. You may exercise this right using the Contact Us option on our website or through the unsubscribe mechanisms provided in marketing communications.

What are your data protection rights?

Under applicable data protection laws, you are entitled to the following rights:

  • Right of access – Request copies of your personal data (a reasonable administrative fee may apply)
  • Right to rectification – Request correction of inaccurate or incomplete data
  • Right to erasure (right to be forgotten) – Request deletion of your personal data under certain conditions
  • Right to restrict processing – Request limitations on how your data is processed
  • Right to object to processing – Object to certain types of data processing
  • Right to data portability – Request transfer of your data to another organization or directly to you

To exercise any of these rights, please contact us using the details provided below.

If you are dissatisfied with how we handle your request or concern, you may lodge a complaint with us. If the matter remains unresolved, you may escalate it as outlined below.

Privacy policies of other websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We encourage you to review the privacy policies of any external sites you visit.

Changes to our Privacy Policy

We review this Privacy Policy periodically and may update it from time to time. Any changes will be posted on this webpage.

How to contact us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or would like to raise a concern, please contact us:

How to contact the appropriate authority

If you believe that your concern has not been adequately addressed, you may contact the Data Protection Commissioner’s Office:

  • Email: commissioner@dp.difc.ae
  • Contact: +971 4 362 2222
  • Address: The Office of the Commissioner of Data Protection Dubai International Financial Centre Authority Level 14, The Gate Building Dubai, United Arab Emirates

The DIFC Data Protection Officer may also be contacted using the above details or via email at dpo@difc.ae